We want your Gemoora® jewelry to fill your life with elegance and beauty. That's why we make sure each piece is made from the finest materials and gems.
In the unlikely case of any damage, know the jewelry you buy is covered by a 24-month warranty. That means we’ll replace or fix any damaged item (or part) within 2 years of purchase.

The warranty does not cover:

1. Damage (accidental or otherwise) that wasn't caused by faulty materials or production.
2. Damage due to reasonable wear and tear, scratches.
4. Lost or stolen items.

If you notice any damage covered by this warranty, please contact our customer service info@gemoora.com for help. Make sure you include your order number and a clear image of the damaged item, so we can process your request as soon as possible.

It's important to note you will need to return the item to us before we can send you a new one.